Muskoka District Rentals Cancellation Policies:

All rentals of less than 30 days could be in jeopardy if there is an Emergency Order / Stay at Home Order in place during their rental.

  • If the booking is over 28 days the rental may proceed.
  • All rentals of less than 28 days are subject to cancellation if there is an Emergency Order.
  • For US and International Guests, as COVID-19 is a known disease, there are no exceptions for cancellation due to border closures.

Cancellation Insurance is available through Muskoka District Rentals

We recommend Guests consider our MDR Rental Cancellation Insurance. For more details and estimated costs click the link here for a quote

MDR’s Cancellation Policy

  • If rental is under $20,000/week, a Guest may cancel the agreement 150 days prior to the start of the rental period and the deposit will be returned, less a fee of $2,000/week of reservation. For rentals at $20,000/week and over, the cancellation fee is $4,000/week of rental.
  • If the Guest cancels the agreement 61 to 149 days prior to the start of the rental, all deposits will be forfeited.
  • If the Guest cancels the agreement less than 60 days before the start of the rental agreement, the Guest is responsible for the full amount of the rent and is not entitled to any refund.

MDR’s Cleaning Protocol

We have updated our cleaning protocol / measures (add hyperlink here and add the attached cleaning protocols sheet) to ensure safety for all of our owners, guests and staff. If you have any questions or concerns, please contact us.

Going Forward

In the event the government issues another lockdown / “stay-at-home order”, all rentals of less than 28 days will unfortunately have to be rescheduled or cancelled. For this reason, many of our owners would prefer to secure rentals of 28 days or longer to avoid the possibility of future cancellations.

Further, due to the uncertainty caused by the pandemic and the inability to predict its course over the next few months, many owners have yet to provide us with their current rental availability. We have a limited availability of 1-2 week rentals.

We ask for your patience and understanding as you progress through the booking process; rest assured we will try our absolute best to accommodate your request.

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About Salient

The Castle
Unit 345
2500 Castle Dr
Manhattan, NY

T: +216 (0)40 3629 4753